At Sandtex Shop, we understand that receiving your premium paints and woodcare products promptly and safely is essential to your DIY and professional projects. Our delivery service is designed with your needs in mind.

Our Delivery Promise

Whether you’re a homeowner refreshing your living space, a garden lover protecting outdoor furniture, or a professional painter working on a tight schedule, we ensure your orders arrive in perfect condition and within our promised timeframes.

Please note: We currently ship worldwide, with the exception of some Asian countries and remote locations. If you have questions about delivery to your specific location, please contact our customer service team.

Shipping Options

We offer two reliable shipping methods to suit your needs and budget:

Standard Shipping – £12.95

Ideal when you need your products within a predictable timeframe:

  • Carriers: DHL or FedEx
  • Delivery time: 10-15 days after dispatch
  • Includes tracking and insurance
  • Recommended for time-sensitive projects

Free Shipping

Perfect for planned projects where you can wait a little longer to save on delivery costs:

  • Available on orders over £50
  • Carrier: EMS
  • Delivery time: 15-25 days after dispatch
  • Includes basic tracking

Order Processing & Delivery Timeline

Stage Timeframe Details
Order Processing 1-2 business days We carefully prepare your paints, woodcare products, and supplies for safe transit
Dispatch After processing You’ll receive a confirmation email with tracking information
Transit Time Standard: 10-15 days
Free: 15-25 days		 Time may vary slightly depending on your location and customs clearance

Accepted Payment Methods

To make your shopping experience seamless, we accept various payment options:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Returns Policy

We stand behind the quality of our Sandtex, Ronseal, and Cuprinol products. If you’re not completely satisfied with your purchase:

  • Returns accepted within 15 days of receipt
  • Products must be in original, unopened condition
  • Contact our customer service team to initiate a return

Expert Tip: When planning your painting or woodcare project, remember to account for delivery times when scheduling your work. Our standard shipping is recommended for projects with tighter deadlines, while free shipping works well for advance planning.

Need Assistance?

Our customer service team is here to help with any delivery questions or concerns. Contact us at [email protected] and we’ll be happy to assist you.

Thank you for choosing Sandtex Shop for your premium painting and woodcare needs. We’re committed to ensuring your products arrive safely and on time, so you can focus on creating beautiful, durable results.